Contact Us

Raffles Quay
Little India
Raffles Quay, ICICI Bank Limited,
6 Raffles Quay,
Singapore - 048580,
190, Serangoon Road,
Little India Branch,
Singapore 218064

Call


8001012553 (Toll Free): If you are calling from Singapore

 

(65) 67239009: If you are calling from outside Singapore
(call charges may apply)

 

Timing: 7 days a week, 0800 - 1800 hrs

Email


sg.service@icicibank.com - For service request or queries

 

sg.complaints@icicibank.com - For Complaints

24/7 Remittance Kiosks


Important Update

Please note that with effect from January 30th, 2019, the Kiosk remittance service will be discontinued from all locations.

 

Raffles Quay
Little India
Raffles Quay, ICICI Bank Limited,
6 Raffles Quay,
Singapore - 048580,
Timing: 
Monday to Friday, 
0930 hrs-1530 hrs,
Please note effective April 1st ,2018 ,timing will be 10.30 – 16 30 hrs
Closed on: 
Saturday, Sunday and Public Holidays 
190, Serangoon Road,
Little India Branch,
Singapore 218064

Remittance timings


Please find below the cut off timings for processing of remittances the same day, requests received after cut-offs shall be processed on the next working day .

 

Kindly note transfers to Non ICICI Bank beneficiaries will be disbursed as per working days in India only.

 

Product/ServiceRequest receipt timing for same day processingNote
Branch Based Remittance Transfers to ICICI Bank - Upto 1900 hrs This is subject to operational hours of respective branches
Transfers to Non ICICI Bank - Upto 1730 hrs
Call and Remit Transfers to ICICI Bank - Upto 1800 hrs This is subject to operational hours of call centre
i.e. 0800 – 1800 hrs,7 days of the week
Transfers to Non ICICI Bank - Upto 1730 hrs
24/7 Online remittance to India & 24/7 Kiosk Transfers to any bank in India - Upto 1600 hrs NA
Transfer to Non ICICI Bank - Upto 1600 hrs

Important update with reference to Service channels-

Effective January 31st , 2019, the following services will cease to be offered by ICICI Bank limited Singapore Branch

  • Branch operations at Little India (i.e. 190 Serangoon Road, Singapore 218064)
  • Remittance Kiosk services at the following locations-
    • 6 Raffles Quay, Singapore 048580
    • 190 Serangoon Road, Singapore 218064
  • Cash services- Cash acceptance and withdrawal services shall be discontinued at both the branches.

The upcoming changes will not impact your relationship with us in any way. In case you have any concerns, please refer to the FAQ here.

 

Should you require any assistance please do not hesitate to contact us by any of the channels listed below-

 

Raffles Quay Branch - ICICI Bank Limited
#01-02, 6 Raffles Quay, Singapore 048580
Timing: Monday to Friday, 10:30 hrs – 16:30 hrs
Closed on: Saturday, Sunday and Public Holidays
Call- Toll free number 8001012553 or (65) 67239009 (If you are calling from outside Singapore. Call charges may apply)
7 days a week, between 08:00 - 18:00 hrs (IVR Option 2).
Email - sg.service@icicibank.com