Service channels

Your account number(s) / Customer ID remains the same.

Yes, you will still be able to use your existing cheque book.

You may bank with us through any of the following channels:

• Branch: visit us at our Raffles Quay branch at 6 Raffles Quay, Singapore 048580;
• Online Banking (for account holders only): bank from the comfort of your own home with our online banking services;
• Phone Banking (for account holders only): Call our Contact Centre to check your balances, fixed deposit maturity dates or make a remittance to India via Call & Remit to pre-registered beneficiaries.

You may transfer your funds with us through any of the following channels:

• For Account Holders:
  • Online Banking: bank from the comfort of your own home with our online banking services;
  • Call & Remit (only for individual account holders): make a remittance request through the telephone with one of our Customer Service Officers for remittances to India to pre-registered beneficiaries;
  • Branch: visit us at our Raffles Quay branch at 6 Raffles Quay, Singapore 048580to make a transfer.
• For Non-account Holders
  • Branch: visit us at our Raffles Quay branch at 6 Raffles Quay, Singapore 048580

You will no longer be able to make a cash deposit or withdrawal at any of our branches. However, the following channels are available:

• For all customers
  • Branch: visit us at our Raffles Quay branch at 6 Raffles Quay, Singapore 048580 and make a fund transfer with your NETs debit card or cashier’s order / cheque

You will no longer be able to withdraw cash at any of our branches. However, you may make a withdrawal through any of the following channels:

• Bank from the comfort of your own home with our online banking services via FAST;
• You may issue cheques from your cheque book;
• You may also place request for issuance of a Cashier’s Order.

You will no longer be able to transfer your funds on a weekend at any of our branches. However, you may transfer your funds with us through any of the following channels:

• For Account Holders
  • Online Banking: bank from the comfort of your own home with our online banking services;
  • Call & Remit (only for individual account holders): make a remittance request through the telephone with one of our Customer Service Officers for remittances to India to pre-registered beneficiaries;
  • Branch: visit us at our Raffles Quay branch at 6 Raffles Quay, Singapore 048580 to make a transfer.
• For Non-account Holders
  • Branch: Remitters can visit us at our Raffles Quay branch at 6 Raffles Quay, Singapore 048580 during week days during banking hours.

You may transfer your funds with us through any of the following channels:

• For Account holders
  • Online Banking: bank from the comfort of your own home with our online banking services;
  • Call & Remit: make a remittance request through our contact centre for remittances to India wherein the beneficiary has been pre-registered;
  • Branch: visit us at our Raffles Quay branch and make a fund transfer with your NETs debit card or cashier’s order / cheque
• For Non-Account holders
  • Branch: visit us at our Raffles Quay branch at 6 Raffles Quay, Singapore 048580 and make a fund transfer with your NETs debit card or cashier’s order / cheque

Kindly visit our Raffles Quay branch at 6 Raffles Quay, Singapore 048580 or call our Contact Centre at 8001012553 (toll free) or (65) 67239009 (If you are calling from outside Singapore, call charges may apply) 7 days a week, between 08:00 - 18:00 hrs (IVR Option 1).

Kindly visit our Raffles Quay branch at 6 Raffles Quay, Singapore 048580 or call our Contact Centre to enable your internet banking services.

Call and Remit is a facility or service offered to individual customers of ICICI Bank holding a current account for remitting funds by providing instructions in the form of a remittance request over the telephone call to effect transfer and/or remits funds to a registered beneficiary's bank account in India.

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