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Due to the ongoing and evolving COVID-19 situation, we are operating with limited staff. Hence, it may take longer than usual for your transactions to be processed and your queries to be answered. Appreciate your support and patience during this period.

The health and well-being of our customers and colleagues are of paramount importance to us. With increased measures regarding the COVID-19 outbreak, we will temporarily change the timings of our retail branch in Raffles Quay. The revised timing will be from 11:00am to 3:00pm (Monday-Friday) till further notice.
You can continue to bank using our alternate channels. Click here to know more.
We seek your understanding for the inconvenience that these changes may cause, but these measures are necessary to ensure the collective well-being and safety of our community.


Raffles Quay
Raffles Quay, ICICI Bank Limited,
6 Raffles Quay,
Singapore - 048580,


8001012553 (Toll Free): If you are calling from Singapore


(65) 67239009: If you are calling from outside Singapore
(call charges may apply)


Timing: 7 days a week, 0800 - 1800 hrs

Email - For service request or queries - For Complaints

Remittance timings

Please find below the cut off timings for processing of remittances the same day, requests received after cut-offs shall be processed on the next working day .


Kindly note transfers to Non ICICI Bank beneficiaries will be disbursed as per working days in India only.


Product/ServiceRequest receipt timing for same day processingNote
Branch Based Remittance Transfers to ICICI Bank - Upto 1900 hrs This is subject to operational hours of respective branches
Transfers to Non ICICI Bank - Upto 1730 hrs
Call and Remit Transfers to ICICI Bank - Upto 1800 hrs This is subject to operational hours of call centre
i.e. 0800 – 1800 hrs,7 days of the week
Transfers to Non ICICI Bank - Upto 1730 hrs