By continuing to use the site, you are accepting the bank's privacy policy. The information collected would be used to improve your web journey & to personalize your website experience.

Cookie Policy

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Privacy Policy

In the course of using or accessing this website (“Website”) or availing the products and services vide the online application forms and questionnaires, ICICI Bank and its affiliates may become privy to the personal information of its customers, including information that is of a confidential nature.


ICICI Bank is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the world wide web and it shall not be held liable for disclosure of the confidential information when such disclosure is in accordance with this Privacy Policy or in terms of the agreements, if any, with the customers.


ICICI Bank endeavours to safeguard and ensure the security of the information provided by the customer. ICICI Bank uses 128-bit encryption, for the transmission of the information, which is currently the permitted level of encryption in India and Singapore. When the information provided by the customers is not transmitted through this encryption, the customers' system (if configured accordingly) will display an appropriate message ensuring the best level of secrecy for the customers' information.


The customer would be required to cooperate with ICICI Bank in order to ensure the security of the information, and it is recommended that the customers necessarily choose their passwords, codes, etc. carefully such that no unauthorised access is made by any third party. To make the passwords, codes, etc. complex and difficult for others, the customers should use a combination of alphabets, numbers and special characters (like !, @, #, $ etc.). The customers should undertake not to disclose their passwords, codes, etc. to anyone or keep any written or other record of the passwords, codes, etc. such that a third party could access it.


ICICI Bank undertakes not to disclose the information provided by the customers to any person, unless such action is necessary to:


  • Conform to legal requirements or comply with legal process;
  • Protect and defend ICICI Bank's or its Affiliates' rights, interests or property;
  • Enforce the terms and conditions of the products or services; or
  • Act to protect the interests of ICICI Bank, its Affiliates, or its members, constituents or of other persons.


The customers shall not disclose to any other person, in any manner whatsoever, any information relating to ICICI Bank or its affiliates of a confidential nature obtained in the course of availing the services through the Website. Failure to comply with this obligation shall be deemed to be a serious breach of the terms herein and shall entitle ICICI Bank or its affiliates to terminate the services, without prejudice to any damages, to which the customer may be entitled. otherwise.


ICICI Bank will limit the collection and use of customer information only on a need-to-know basis to deliver better service to the customers. ICICI Bank may use and share the information provided by the customers with its Affiliates and third parties for providing services and any service-related activities such as collecting subscription fees for such services, and notifying or contacting the customers regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the customer information to one or more agents and contractors of ICICI Bank and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from ICICI Bank only for these purposes.


The Customer authorises ICICI Bank to exchange, share, part with all information related to the details and transaction history of the customers to its Affiliates / banks / financial institutions / credit bureaus / agencies/participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold ICICI Bank liable for use or disclosure of this information.

Terms of use

These terms of use (“Terms of Use”) form an agreement between ICICI Bank Limited, Singapore Branches (“ICICI Bank”) and you and govern your use of this website (the ”Website”) and all information, data, records, statements etc. available/accessed on, from or submitted through/ received from the Website. By using the Website, you are agreeing to abide by and accepting to follow completely the practices and/or requirements described in these Terms of Use, Privacy Policy and, without limitation or qualification, the Internet Banking Terms and Conditions available on the Website. If you, at any point of time, do not agree to these Terms of Use, Privacy Policy or the Internet Banking Terms and Conditions, please do not use or access the Website and exit immediately. ICICI Bank reserves the right to amend the said Terms of Use from time to time without any notice and/or reserve/control the entry/access to this Website. Your use of the Website following the posting of any such changes to these Terms of Use will amount to acceptance of such changes by yourself.


All products and services offered by ICICI Bank are subject to separate terms and conditions, which govern their use. If you are an existing customer of ICICI Bank these Terms of Use, Privacy Policy and Internet Banking Terms and Conditions will apply in addition to any product or service specific terms and conditions.


All of the content featured or displayed on the Website, including without limitation text, graphics, photographs, images, moving images, sound and/or illustrations ("Content"), is owned and/or managed by ICICI Bank and/or its licensors, vendors, agents and/ or its Content providers. All elements of the Website, including without limitation the general design and the Content, are protected by copyright, trademark and other laws relating to various intellectual property rights.


Deemed Access


By using or accessing this Website, the customer is deemed to have given permission to ICICI Bank to use information derived from the customer’s usage or access of this Website in connection with any of the customer’s account (s) with any member of the ICICI Group (“ICICI Group”), as ICICI Bank shall deem fit for any purpose without incurring any liability of whatsoever nature.


This Website may contain links to websites owned, controlled or offered by third parties. Access to and the use of such websites is at the customer’s own risk and subject to the terms and conditions applicable to such access and/or use. For the avoidance of doubt, by creating a link to a third party website, ICICI Bank shall not be construed as endorsing or recommending any product or service offered or as verifying any information contained in any such third party website. Accordingly, ICICI Bank will not be responsible for any and all information, materials, products or services (or any failure thereof) contained in or offered at any such third party website linked to this website.

Framing this Website

Running or displaying the Website or any information or material displayed on the Website in frames or through similar means on another web site without our prior written permission of ICICI Bank is strictly prohibited and may be treated as an offence and/or punishable under the relevant applicable laws. Any permitted links to the Website from any third party hypertext link or otherwise must comply with all applicable laws, rules and regulations and internal policies of ICICI Bank in this regard as applicable from time to time.

Deposit Insurance

Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.


Any and all information submitted to ICICI Bank through this Website shall be deemed to be and shall remain the sole and exclusive property of ICICI Bank. ICICI Bank shall be entitled to use, for any purpose and without any payment or compensation, any information including but not limited to ideas, concepts, know-how or techniques in whatsoever form provided to ICICI Bank through this Website.

Email Messages

ICICI Bank does not guarantee that email messages sent to ICICI Bank over the Internet will be completely secure. Under no circumstances will ICICI Bank be liable for any damages incurred or sustained by the customer in connection with or arising from any message transmitted via the Internet by the customer to ICICI Bank, or by the ICICI Bank to the customer at the customer’s request.

Inherent Nature of the Internet

The customer acknowledges and accepts that the inherent nature of the Internet is such that transmissions may be subject to interruption, interception, hacking, transmission blackout, delayed transmission and/or incorrect data transmission. ICICI Bank will not be liable for malfunctions in communications facilities not under its control that may affect the accuracy, authenticity or timeliness of messages and transactions that may be sent and does not warrant that any identified defect will be corrected.

Copyrights, Trademarks and Copying Materials

The customer notes that "ICICI Bank" and its Affiliates' logos are registered trademarks and property of ICICI Bank. No licence or right is granted and your access to this Website and/or use of Internet Banking services should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademarks, service marks or logos appearing on the Website without the prior written consent of ICICI Bank or the relevant third party proprietor thereof. Save and except with ICICI Bank’s prior written consent, no such trade mark, service mark or logo may be used as a hyperlink or to mark any hyperlink to any of our Affiliates’ website or any other website. ICICI Bank has a licence for or own all intellectual property rights for its Website(s) through which you access Internet Banking services and all trademarks and other materials used on it.

Force Majeure

ICICI Bank shall not be responsible for any damages or for delays or failures in performance/functioning of the Website and/or its Contents resulting from any acts or occurrences beyond their reasonable control, including, without limitation: fire, lightning, explosion, power surge or failure, water, acts of God, war, revolution, acts of terrorism, civil commotion or acts of civil or military authorities or public enemies: any law, order, regulation, ordinance or requirement of any government or legal body or any representative of any such government or legal body; or labour unrest, including, without limitation, strikes, slowdowns, picketing or boycotts; inability to secure raw materials, transportation facilities, fuel or energy shortages, or acts or omissions of other common carriers.


By the customer’s (i) use and/or continued use of this Website; or (ii) access and use of the products and services provided through this Website, the customer signifies his/her agreement to indemnify and to keep ICICI Bank, its officers, nominees and agents fully and effectively indemnified against all actions, liabilities, costs, claims, losses, damages, proceedings and/or expenses (including all legal costs on an indemnity basis) suffered or incurred by ICICI Bank as a result of:



i. any violation of the Internet Banking Terms and Conditions (including these terms of use) or any other terms and conditions applicable to the customer’s account (s), by the Customer;

ii. any unauthorised use of Internet Banking services by the Customer;

iii. any misrepresentation or breach of representation or warranty made by the customer contained herein; or

iv. any breach of any covenant or obligation to be performed by the customer hereunder.

No Warranties

The contents of this Website, including but not limited to services, products, information, data, text, graphics, audio, video, links or other items are provided 'AS IS ', and 'AS AVAILABLE '. ICICI Bank does not warrant the truth, accuracy, adequacy, completeness or reasonableness of such contents and expressly disclaims liability for any and all errors or omissions whatsoever.


No warranty of any kind, implied, express or statutory, including but not limited to any warranty of title, non-infringement of third party rights, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus or other contaminants or other malicious, destructive or corrupting code, agent programme or macros (collectively, the 'virus'), is given in conjunction with this website, or its contents, including any links to third party websites.

Exclusion of Liability

Without prejudice to anything contained in this Website, ICICI Bank shall not be liable in any manner whatsoever for any damage, loss or expense including without limitation, direct, indirect, special, or consequential damage, or economic loss arising from or in connection with:


i. any access, use or the inability to access or use this Website, use of or reliance on the contents of this Website;

ii. any transaction performed on any web page in this Website;

iii. any loss or abuse or unauthorised disclosure of information, including customer information;

iv. any system, server or connection failure, error, omission, interruption, interception, delay in operation or transmission, or computer virus;

v. any use of or access to any other websites linked to this Website;

vi. any service, product, information, data, software or other materials obtained from this Website or from any other websites linked to this Website.


even if ICICI Bank or its agents or employees had been advised of the possibility of such damages, losses and/or expenses. This exclusion clause shall take effect to the fullest extent permitted by law.


If any provision in these Terms of Use is declared invalid or unenforceable or becomes so by applicable law, such provision shall to the extent of such invalidity or enforceability be deemed severable and not affect the validity or enforceability of the remainder of these Terms of Use. We have reasonable security measures in place to protect against the loss, mis-use and interception by third parties of the information under our control.

Governing Law and Jurisdiction

By accessing this Website and/or using the services offered through this Website, the customer agrees that Singapore law (including without limitation, the provisions of the Evidence Act, 1893 and the Electronic Transactions Act 2010 shall govern such access and the provision of such services and the customer agrees to submit to the non-exclusive jurisdiction of the courts of the Republic of Singapore. No person who is not a party to any transaction between the customer and ICICI Bank shall have any right whatsoever under the Contracts (Rights of Third Parties) 2001.


In the event that the laws of the customer’s jurisdiction either do not permit or impose restrictions on the access to the contents of this Website, the customer shall forthwith discontinue access or comply with such restrictions (as the case may be).


Historic version