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e Payment guideline

 

Will I be prompted to confirm my payment instructions and recipient details before the transaction is executed?

 

Where applicable, ICICI Singapore will provide an onscreen opportunity, which will contain information relating to the relevant transaction and recipient details such as protected account to be debited, the intended transaction amount recipient’s account number or name, for you to confirm the payment transaction and the recipient credentials before the relevant payment transaction is executed by ICICI Singapore.

Notices and Maintenance


Maintenance

The scheduled maintenance are as follows:

2018

2017

2016


2018

January

Date Maintenance Period Services under Maintenance
14 January, 2018 1.30 am to 2.30 am &
07.00 am to 08.00 am
On account of scheduled maintenance activity, Kiosk and Internet Banking remittance service will not be available on January 14, 2018 (Sunday) during maintenance period from 1.30 am to 2.30 am and  from 7.00 am to 8.00 am.
 
20 and 21 January, 2018 12.00pm to 8.00pm Cash remittance, cash deposit and cash withdrawal services will not be available temporarily on 20 (Saturday) and 21 (Sunday) January 2018 from 12.00pm to 8.00pm. We regret the inconvenience.
 
8 January, 2018 03.00 am to 3.30 am On account of scheduled maintenance activity, Kiosk and Internet Banking remittance service will not be available on  January 8, 2018 (Monday) from 3.00 am to 3.30 am. Regular services will resume on January 8, 2018 itself from 3.30 am onwards.

February

Date Maintenance Period Services under Maintenance
19 February, 2018 3.00 am to 5.30 am On account of scheduled maintenance activity, Kiosk remittance service will not be available on February 19, 2018 (Monday) from 3.00 am to 5.30 am. Regular services will resume on February 19, 2018 itself from 5.30 am onwards.
 
9 February, 2018 1.30 am to 3.30 am On account of scheduled maintenance activity, Kiosk and Internet Banking remittance service will not be available on February 9, 2018 (Friday) from 1.00 am to 3.30 am. Regular services will resume on February 9, 2018 itself from 3.30 am onwards.

March

Date Maintenance Period Services under Maintenance
21st March, 2018 12.30 am to 1.00 am AND 6.30am to 7.00 am On account of scheduled maintenance activity, Retail Internet Banking service will not be available on March 21, 2018 (Wednesday) from 12:30 am to 1:00 am and 06:30 am to 07:00 am. Regular services will resume on March 21, 2018 itself at other timings
 
11th March, 2018 03.00 am to 07.00 am eNETS direct debit will not be available during the specified period on account of scheduled maintenance activity. This will impact remittance through internet banking via eNETS direct debit. We apologize for any inconvenience caused.
6th March, 2018 1.30 am to 2.30 am On account of scheduled maintenance activity, Retail Internet Banking service will not be available on March 6, 2018 (Tuesday) from 01.30 am to 02:30 am. Regular services will resume on March 6, 2018 itself from 02:30 am onwards

April

Date Maintenance Period Services under Maintenance
23rd April, 2018 4.30 am to 5.30 am On account of scheduled maintenance activity, Remittance services such as Online Remittance and Remittance kiosk will  not be available on April 23, 2018 (Tuesday) from 04.30 am to 05:30 am. Regular services will resume on April 23, 2018 itself from 05:30 am onwards

May

Date Maintenance Period Services under Maintenance
20th May, 2018 10.30 am to 11.30 am and

8.30 pm to 9.30 pm
On account of scheduled maintenance activity, Retail and Corporate Internet Banking services will not be available on May 20, 2018 (Sunday) from 10.30 am to 11:30 am and from 8.30 pm to 9.30 pm. Regular service will be available at other timings. We apologise for any inconvenience.
 
17th May, 2018 12.30 am to 01.00 am On account of scheduled maintenance activity, Retail Internet Banking service will not be available on May 17, 2018 (Thursday) from 12.30 am to 01:00 am. Regular services will resume on May 17, 2018 itself from 01:00 am onwards.
17th May, 2018 7.30 am to 08.00 am On account of scheduled maintenance activity, Retail Internet Banking service will not be available on May 17, 2018 (Thursday) from 07.30 am to 08:00 am. Regular services will resume on May 17, 2018 itself from 08:00 am onwards.

June

Date Maintenance Period Services under Maintenance
13th June 2018  10.30 pm – 11:30 pm On account of scheduled maintenance activity, Corporate Internet Banking services will not be available on June 13, 2018 (Wednesday) from 10.30 pm to 11:30 pm. Regular service will be available at other timings. We apologise for any inconvenience.
 
11th June 2018  10.30 pm – 11:30 pm On account of scheduled maintenance activity, Corporate Internet Banking services will not be available on June 11, 2018 (Monday) from 10.30 pm to 11:30 pm. Regular service will be available at other timings. We apologise for any inconvenience.
13th June 2018  07.30 am – 8.30 am On account of scheduled maintenance activity, Retail Internet Banking services will not be available on June 13, 2018 (Wednesday) from 07.30 am to 8:30 am. Regular service will be available at other timings. We apologise for any inconvenience.
13th June 2018  00.30 am – 1.30 am On account of scheduled maintenance activity, Retail Internet Banking services will not be available on June 13, 2018 (Wednesday) from 00.30 am to 1:30 am. Regular service will be available at other timings. We apologise for any inconvenience.

July

Date Maintenance Period Services under Maintenance
29th July 2018  1.30 am – 4.30 am On account of scheduled maintenance activity, corporate internet banking will not be available on July 29, 2018 (Sunday) from 1.30 am – 4.30 am. Regular services will resume on July 29, 2018 itself from 4.30 pm onwards.
 
14th July 2018  9.00 am – 1:00 pm On account of scheduled maintenance activity, retail Internet banking and corporate internet banking will not be available on July 14, 2018 (Saturday) from 9.00 am to 1.00 pm. Regular services will resume on July 14, 2018 itself from 1.00 pm onwards.
 
6th July 2018  10.30 pm – 12:30 am On account of scheduled maintenance activity, Corporate Internet Banking services will not be available on July 6, 2018 (Friday) from 10.30 pm to 12:30 am on July 7, 2018 (Saturday). Regular service will be available at other timings. We apologise for any inconvenience.
 
7th July 2018 10.30 pm – 12:30 am On account of scheduled maintenance activity, Corporate Internet Banking services will not be available on July 7, 2018 (Saturday) from 10.30 pm to 12:30 am on July 8, 2018 (Sunday). Regular service will be available at other timings. We apologise for any inconvenience.
 
6th July 2018 10.30 pm – 12:30 am On account of scheduled maintenance activity, Retail Internet Banking services will not be available on July 6, 2018 (Friday) from 10.30 pm to 12:30 am on July 7, 2018 (Saturday). Regular service will be available at other timings. We apologise for any inconvenience.
 
7th July 2018 10.30 pm – 12:30 am On account of scheduled maintenance activity, Retail Internet Banking services will not be available on July 7, 2018 (Saturday) from 10.30 pm to 12:30 am on July 8, 2018 (Sunday). Regular service will be available at other timings. We apologise for any inconvenience.

2017

January

Date Maintenance Period Services under Maintenance
15th Jan ,2017 12:00 am - 8:00 am UOB internet banking will not be available in eNETS debit service, eNETS Debit service is still available during the period for customers using Internet Banking accounts from other banks. We apologize for any inconvenience caused
 
22nd Jan ,2017 12.30 am - 10.30 am Kiosk and Internet Banking remittance services will not be available temporarily on 22nd Jan 2017 from 12.30 am to 10.30 am. Regular services will resume on 22nd Jan 2017 (Sunday) itself from 10:30 am onwards. We regret any inconvenience caused

February

Date Maintenance Period Services under Maintenance
21st Feb 2017 10.30 pm - 11.30 pm Internet banking services will not be available temporarily 0n 21st February 2017, Tuesday from 10.30 pm - 11.30 pm. We regret the inconvenience.
 
12th February, 2017 4.00 am - 7.00 am eNETS direct debit will not be available during the specified period on account of scheduled maintenance activity. This will impact remittance through internet banking via eNETS direct debit. We apologize for any inconvenience caused
 

March

Date Maintenance Period Services under Maintenance
10th March 2017 8.30 pm - 11.30 pm On account of scheduled maintenance activity, Internet banking services will not be available temporarily on 10th March from 8.30 pm to 11.30 pm on . Regular service will resume from 11.30 pm onwards. We apologize for the inconvenience.

May

Date Maintenance Period Services under Maintenance
 
20th May 2017 08.30am - 09.15 am Internet banking services will not be available temporarily on 20th May 2017 (Saturday) from 8.30 am to 9.15 am. We regret the inconvenience.
 
14th May 2017 08.30am - 09.15 am Internet banking services will not be available temporarily on 14th May 2017 (Sunday) from 8.30 am to 9.15 am. We regret the inconvenience.

June

Date Maintenance Period Services under Maintenance
25th June, 2017 04.00 am – 07.00 am eNETS direct debit will not be available during the specified period on account of scheduled maintenance activity. This will impact remittance through internet banking via eNETS direct debit. We apologize for any inconvenience caused.
 
20 June 2017  12.30 am – 1.30 am   On account of scheduled maintenance activity, Internet banking services may experience fluctuation. Regular service will resume from 1.30am onwards. We apologize for the inconvenience.
 
17th June, 2017 12.30 am – 1.30 am On account of scheduled maintenance activity, Internet banking services may experience fluctuation. Regular service will resume from 1.30am onwards. We apologize for the inconvenience.

July

Date Maintenance Period Services under Maintenance
10th July, 2017 02.00 am to 08.00 am UOB Internet banking will not be available in eNETS debit service, eNETS Debit service is still available during the period for customers using Internet Banking accounts from other banks. We apologize for any inconvenience caused.
 

August

Date Maintenance Period Services under Maintenance
 
22nd August, 2017 1.00 am to 1.30 am On account of scheduled maintenance activity, Internet banking services may experience fluctuation. Regular service will resume from 1.30 am onward. We apologize for the inconvenience caused.
 
15th August, 2017 3.00 am to 3.30 am On account of scheduled maintenance activity, Kiosk remittance service will not be available on August 15th, 2017 from 3.00 am to 3.30 am. Regular services will resume from 3.30 am onwards. We regret any inconvenience caused.

September

 

Date Maintenance Period Services under Maintenance
8th September 2017 1.30 am to 2.30 am On account of scheduled maintenance activity, Kiosk and Internet banking services may experience fluctuation on 8th September 2017 (Friday). Regular service will resume from 2.30 am onward. We apologize for the inconvenience caused.
 
9th September 2017 7.00 am to 8.00 am On account of scheduled maintenance activity, Kiosk and Internet banking services may experience fluctuation on 9th September 2017 (Saturday). Regular service will resume from 8.00 am onward. We apologize for the inconvenience caused.

October

 

Date Maintenance Period Services under Maintenance
21st October, 2017 01.30 pm – 05.30 pm On account of scheduled maintenance activity, Corporate Internet Banking services may experience fluctuation. Regular service will resume from 5.30 pm onwards. We apologize for any inconvenience caused.
 
13th October, 2017 02.30 am – 09.30 am

On account of scheduled maintenance activity, downloading of     e-statements will not be available vide Internet Banking. However, other services will still be available. We apologize for any inconvenience caused.

 
13th October, 2017 00.00 am – 05.30 am UOB internet banking will not be available in eNETS debit service, eNETS Debit service is still available during the period for customers using Internet Banking accounts from other banks. We apologize for any inconvenience caused.
 
9th October, 2017 03.00 am – 05.00 am UOB internet banking will not be available in eNETS debit service, eNETS Debit service is still available during the period for customers using Internet Banking accounts from other banks. We apologize for any inconvenience caused..
 
8th October, 2017 12.00 am – 2.00 am DBS internet banking will not be available in eNETS debit service, eNETS Debit service is still available during the period for customers using Internet Banking accounts from other banks. We apologize for any inconvenience caused.
 
1st October, 2017 2.00 am – 5.30 am On account of scheduled maintenance activity, Internet banking services may experience fluctuation. Regular service will resume from 5.30 am onwards. We regret any inconvenience caused.

November

 

Date Maintenance Period Services under Maintenance
20th November, 2017 03.00 am to 05.00 am UOB internet banking will not be available in eNETS debit service, eNETS Debit service is still available during the period for customers using Internet Banking accounts from other banks. We apologize for any inconvenience caused.
 
13th November, 2017 02.30 am to 07.30 am

Kiosk and Internet Banking remittance service will not be available on 13th Nov 2017 (Monday) from 2.30 am to 7.30 am. Regular services will resume on 13th Nov 2017 itself from 7.30 am onwards. We apologize for any inconvenience caused.

2016

January

Date Maintenance Period Services under Maintenance
15th Jan ,2017 12:00 am - 8:00 am UOB internet banking will not be available in eNETS debit service, eNETS Debit service is still available during the period for customers using Internet Banking accounts from other banks. We apologize for any inconvenience caused
 
22nd Jan ,2017 12.30 am - 10.30 am Kiosk and Internet Banking remittance services will not be available temporarily on 22nd Jan 2017 from 12.30 am to 10.30 am. Regular services will resume on 22nd Jan 2017 (Sunday) itself from 10:30 am onwards. We regret any inconvenience caused

December

Date Maintenance Period Services under Maintenance
16th December, 2016 6.30 am - 7.30 am Internet banking services will not be available temporarily on 16th December 2016, Friday from 6.30 am - 7.30 am. We regret the inconvenience.
 
15th December, 2016 10.30 pm - 11.30 pm Internet banking services will not be available temporarily on 15th December 2016, Thursday from 10.30 pm - 11.30 pm. We regret the inconvenience.
 
12th December, 2016 12.30 AM to 8.30 AM Kiosk and Internet Banking remittance services will not be available temporarily. Please note that regular services would resume on December 12, 2016 (Monday) itself after 08:30 am onwards. We regret any inconvenience caused.

November

Date Maintenance Period Services under Maintenance
26th November, 2016 2:00 AM to 3:00 AM DBS internet banking will not be available in eNETS debit service eNETS Debit service is still available during the period for customers using Internet Banking accounts from other banks. We apologize for any inconvenience caused.

Terms and Conditions


Contests and Promotions


  1. Send money to India and be part of a conversation with M.S. Dhoni!

    • First 5 customers remitting more than SGD 100,000 in one single transaction will get one pass each to attend this event
    • Only customers holding an account with ICICI Singapore are eligible to participate in this offer
    • This offer is applicable for remittances undertaken via branch channel only and for the duration of the offer period - December 21 2017 – January 19th 2018
    • The same is applicable on a single remittance only made during offer period
    • The offer will be applicable on a first come first serve basis
    • In case of two or more remitters remitting at the same time, both customers will get passes for the event
    • The said offer cannot be exchanged with anything else or encashed and cannot be clubbed with any other offer or promotion offered by the branch, from time to time
    • Any dispute in relation to the said offer shall be subject to the jurisdiction of courts in Singapore and governed by laws of Singapore. The terms of the said offer may be changed by branch at any time. The branch makes no representation on the organization or quality of event.
    • The branch has the right to withdraw the offer at any time
  2. Promotional Campaigns

    Remit SGD 1000 or more and stand a chance to win 2 free return tickets to India. TnC Apply. Know More

Others


Schedule of Charges


FAQ fund transfer


Internet banking - Transaction facility has been discontinued effective November 30,2020

 


What are the various transaction limits on Internet banking?

The following transaction limits are applicable on Internet banking:

 

S.noTransaction TypeFrom AccountTo AccountCurrencyMaximum Limit in currency unitsFrequency
1. Fund transfer ICICI Current Account Account with any bank in Singapore SGD 50,000. Daily*
2. Fund transfer ICICI Savings Account Self current account with ICICI Bank SGD 249,999 Daily*
3. Fund transfer ICICI Current Account Current Account within ICICI Bank SGD SGD 50,000 Daily*
4. Fund transfer Hisave savings account Linked account of Hisave with any other bank in Singapore SGD 50,000 Daily*
5. Remittance to India ICICI Current Account Registered payee with any Bank in India SGD,USD 25,000 Daily*

 

What are the Branch codes for ICICI Bank?

The following branch codes are applicable for ICICI Bank Singapore:

 

S.noBranch Name and AddressBranch CodeSWIFT codeCurrencyCategory
1. Raffles Quay –6 Raffles Quay, #01-02,Singapore-048580 8871 ICICSGSGXXX SGD Retail Banking
8872 USD,AUD,EUR
2. 190 Serangoon Road Singapore 218064 8873 SGD
8874 USD,AUD,EUR

 

S.noOthersCodeSwift CodeCurrencyCategory
3. Private Banking Customers 8881 ICICSGSGXXX SGD Private Banking
8882 All currencies except SGD

 

When does the fund transfer limit get reset?

Daily Funds Transfer limit for a particular day is reset at 12:00 AM Singapore time.

 

Can I change my fund transfer limit?

Yes you can modify the limit to a value lower than what is offered by the bank using the “Update transfer limits” tab and following instructions online.

 

What are the various transaction codes?

The various transaction codes that reflect in your statement are as follows:

 

S.noTransaction TypeFrom AccountTo AccountNarration formatSample Narration
1. Fund transfer ICICI Current Account Account with any bank in Singapore BIL/12 digit trans action reference number/Date and time /SW Transaction reference number is 145 executed on 24 October 2012 the narration will be -BIL/000000000145/24-10-2012 17:40:54/SW
2. Fund transfer ICICI Savings Account Self current account with ICICI Bank TRTR/12 digit trans action reference number/Date and time /SW Transaction reference number is 178 executed on 24 October 2012 the narration will be - TRTR/000000000178/24-10-2012 17:40:54/SW
3. Fund transfer ICICI Current Account Current Account within ICICI Bank SGD SWY/Remarks Remarks set as - Savings SWY/Savings
4. Fund transfer Hisave savings account Linked account of Hisave with any other bank in Singapore SWY/Remarks Remarks set as - consolidated SWY/consolidated
5. Remittance to India ICICI Current account Registered payee with any Bank in India IRM/FIO8 digit transaction reference number/REM/Date and time Transaction reference number is SRI01234567 executed on 2 Feb 2012 the narration will be -IRM/FIOSRI01234567 /REM/20120210124224

 

What kind of transaction signing is applicable on my fund transfers?

The transaction signing required for a transaction depends on the amount that you are transferring. Please be guided by the grid below-

 

Local Fund transfer

S.noTransfer AmountType of verification applicable
1. From 1 to less than 2001 Onekey device based OTP
2. From 2001 to less than 25001 Transaction signing password using Onekey device with one input parameter
3. From 25001 to less than equal to 50000 Transaction signing password using Onekey device with two input parameters

 

Remittance to India

S.noTransfer AmountType of verification applicable
1. From 1 to 2000 Onekey device based OTP
2. Greater than 2000 and less than 25000 Transaction signing password using Onekey device with one input parameter

 

What is the GIRO upgrade about?

This is an industry wide enhancement of the current interbank GIRO payment infrastructure led by the Association of Banks in Singapore (ABS).

 

What are the benefits of this upgrade?

The benefits that are available after the upgrade are:

  • Ease of setting up payment instructions without the need for a bank branch code
  • Introduction of new Purpose code and Reason codes
  • Ability to pay credit or charge cards with other banks
  • Greater clarity of payment instruction in bank statements

 

Will my bank account number be changed?

Your bank account number will not be changed. However when you are adding payee for fund transfer please note that for HSBC, OCBC and State Bank of India (SBI), you will need to incorporate the branch into the account number field after the upgrade. The full account number will be expanded to include the branch code followed by the existing account number for these 3 banks, please remember to use the new account number going forward.

See below for an example:

Bank NameCurrentPost Upgrade
Bank CodeBranch CodeAccount NumberSWIFT/BICAccount number
HSBC 7232 146 12345678 HSBCSGSGXXX 14612345678
SBI 7791 277 34567891 SBINSGSGXXX 27734567891
OCBC 7339 550 45678901 OCBCSGSGXXX 55045678901
All other banks NA NA 58901234 SWIFTCode 58901234

 

FAST FAQ


Internet banking - Transaction facility has been discontinued effective November 30,2020

 

How do I perform a FAST transaction?

 

After logging into your internet banking using Login ID and password, at the Funds Transfer (Interbank Funds Transfer) page, when entering the details of your payment, the FAST option will be available if the beneficiary bank is one of the FAST participating banks. Tick on the box [FAST (Fast and Secure Transfer)], complete the remaining fields and proceed to submit the transaction.

 

Can I use FAST if I have the payee’s name only and not the account number?

 

No, the payee’s bank account number is required for FAST transfer.

 

Why can't I choose FAST for my transaction?

 

You will not be able to choose FAST if the beneficiary bank is not one of the FAST participating banks.

 

I have an existing payee where the beneficiary bank is one of the participating banks. Do I still need to create new payee to perform a FAST transaction?

 

No, if you have already added the designated payee previously; you may simply click on the Fund transfer link to transfer funds to the payee and then select FAST to perform the FAST transaction.

 

Why do I have to fill in Purpose of Transfer?

The purpose of transfer field is required to be filled in for FAST transactions, and the purpose code that you have selected will be reflected in the account transaction history for each FAST transaction, for your easy reference.

 

Can I perform a future dated FAST transaction?

 

Yes.

 

Can I have a recurring FAST transaction?

 

Yes. Please note that the start date for any recurring transaction cannot be the same day. The earliest start date is the following day.

 

I encountered the following error message, what does it mean?

*The selected bank is currently unable to accept FAST transactions. You may choose to use the 3rd Party Funds Transfer service instead which may take 2 - 3 working days. Alternatively, please try again later.

 

The beneficiary bank is currently unable to accept FAST transactions. You may choose to effect the funds transfer using the 3rd Party Funds Transfer (Interbank Funds Transfer) service, which may take two to three working days. Alternatively, you may try again later.